SlotMonster Cookie Policy

At SlotMonster, we believe in full transparency about how we operate our website and how we interact with your browser. This Cookie Policy explains what cookies are, how we use them on our platform, and what choices you have regarding their use. By continuing to browse the SlotMonster online casino at slotmonster.com, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — whether a desktop, laptop, tablet, or mobile — when you visit a website. We use cookies and similar tracking technologies to help our platform recognise your device, remember your preferences, and deliver a more personalised experience. Cookies themselves do not contain personally identifiable information, but they may be linked to data we already hold about you as a registered user of our casino.

In addition to traditional cookies, we may also use web beacons, pixels, and local storage technologies that function in a similar way. Throughout this policy, all such technologies are collectively referred to as "cookies."

How We Use Cookies at SlotMonster

We use cookies for a range of purposes that help us run our casino effectively and improve your overall experience. Our SlotMonster platform relies on both first-party cookies (set directly by us) and third-party cookies (set by our trusted partners, including game providers such as Evolution, Pragmatic Play, NetEnt, and Play'n GO).

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, core functions — such as the SlotMonster login process, your session management, and access to your account — would not work properly. We do not require your consent to place strictly necessary cookies, as they are fundamental to providing the service you have requested.

• Session authentication and SlotMonster casino login functionality
• Security features to protect your account and financial transactions
• Load balancing and server management across our infrastructure
• Remembering items in your session, such as game preferences
• Ensuring bonus opt-in processes function correctly before each deposit

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our SlotMonster Casino website. These cookies collect aggregated and anonymised data about which pages are visited most frequently, how long users spend on each section, and where errors may occur. This information helps us continuously improve our platform, our game library of 45+ providers, and the overall user journey.

• Tracking which game categories — slots, live casino, jackpot games, table games — are most visited
• Monitoring load times across desktop web and mobile web versions of our site
• Identifying and resolving technical errors that could affect your gaming experience
• Analysing traffic sources to understand how players discover our casino

Functional Cookies

Functional cookies allow our SlotMonster platform to remember choices you have made in the past, providing a more personalised experience. For example, if you have previously set your preferred language — English or German, both of which we support — we use a functional cookie to remember that setting on your next visit.

• Storing your language preference (English /en or German /de)
• Remembering your preferred currency display (EUR)
• Retaining your game filter settings and lobby preferences
• Enabling our SlotMonster live chat feature to function seamlessly during your session

Marketing and Targeting Cookies

With your consent, we place marketing cookies to deliver relevant promotional content and to measure the effectiveness of our campaigns. These cookies help us ensure that promotions — such as our Monster Start welcome bonus, Monster Week rewards, Weekly Boost offers, and Monster Mayhem prize pool events — are shown to players who are most likely to find them relevant. Our marketing partners may also set cookies on our behalf.

• Displaying personalised bonus offers and SlotMonster promo code campaigns
• Retargeting users who have visited slotmonster.com across other platforms
• Measuring the reach and conversion rate of our promotional campaigns
• Supporting affiliate and referral tracking for partners who introduce players to us

Third-Party Cookies

Because our SlotMonster casino partners with over 45 game providers and a number of payment solution providers — including Visa, Mastercard, Apple Pay, Google Pay, MiFinity, and crypto processors for BTC, ETH, and USDT — some third-party cookies are placed on your device when you interact with their services embedded on our site. We do not control how these third parties use their cookies. We recommend reviewing the privacy and cookie policies of each relevant third party for full details.

We at SlotMonster make every reasonable effort to work only with third parties whose data practices meet acceptable standards of privacy and security. However, we cannot accept responsibility for the content or policies of external parties.

Cookie Duration

Cookies we place on your device may be either session cookies or persistent cookies. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — which varies depending on the specific cookie — or until you delete them manually.

• Session cookies: Active only while your browser is open; deleted upon closure
• Persistent cookies: Remain for a set period, typically between 30 days and 24 months depending on their purpose

Managing and Withdrawing Your Consent

You have the right to manage, restrict, or withdraw your consent to non-essential cookies at any time. You can do this in several ways. At SlotMonster, we provide a cookie consent tool on our website that allows you to adjust your preferences by category. You may also control cookies through your browser settings, though please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use core features such as the SlotMonster casino login or accessing your account balance.

Most modern browsers allow you to:

• View all cookies currently stored on your device
• Delete individual cookies or clear all cookies at once
• Block third-party cookies by default
• Set your browser to alert you before a cookie is placed
• Enable private or incognito browsing mode to limit cookie storage

Please note that withdrawing your consent does not affect the lawfulness of any processing based on consent given prior to withdrawal. If you contact our support team at support@slotmonster.com or reach us via our 24/7 SlotMonster live chat, we can assist you with any questions about your cookie preferences.

Cookies and Responsible Use of Our Platform

We use certain cookies to support our responsible gaming commitments. For example, we may use technical cookies to enforce self-exclusion settings, session time limits, or deposit restrictions that you have applied to your SlotMonster account. These cookies are critical to ensuring we uphold our obligations as a licensed operator holding both an Anjouan licence and a Curacao GCB licence through Simba N.V. (OGL/2024/1788/1030). Disabling these cookies may interfere with the effectiveness of responsible gaming tools you have chosen to activate.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a notice on the SlotMonster casino website or through another appropriate communication channel. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of our platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or about how we use cookies on the SlotMonster online casino, please do not hesitate to get in touch. Our support team is available 24/7 and can be reached through the following channels:

• Email: support@slotmonster.com
• Live Chat: Available directly on slotmonster.com, 24 hours a day, 7 days a week
• Operator: Igloo Ventures SRL, Costa Rica

We are committed to being transparent, fair, and responsive. At SlotMonster, your trust matters to us — and we will always work to protect your privacy and provide you with the clearest possible information about how our platform operates.